Returns

PURCHASED THROUGH www.lillyandbo.co.uk
Full priced items - To return your items for a refund or exchange, please send to either address warehouse as below; (please note we do not cover the cost of postage)
Sale items -  Sale items can be exchanged. A £5 restocking fee will be applied.

* England + Other Countries

Tamazi Fulfilment
Unit 14, Grange Road Industrial Estate
Southwick Brighton, East Sussex BN42 4EN
United Kingdom. 

We recommend Parcel2go as a return service.www.parcel2go.com. 

* Australia + Other Countries

Lilly + Bo - 18 Cressbrook Way 6020 Perth Western Australia.

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PURCHASED THROUGH Debenhams
Full priced items - To return your items for a refund please return to;
Tamazi Fulfilment
Unit 14, Grange Road Industrial Estate
Southwick Brighton, East Sussex BN42 4EN
United Kingdom. 
A prepaid voucher to return your item will be found in your package.
If you have any questions please contact customerservices@debenhams.co.uk

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PURCHASED THROUGH NOTHS
Full priced items - To return your items for a refund or exchange, please send to our warehouse as below; (please note we do not cover the cost of postage)
Tamazi Fulfilment
Unit 14, Grange Road Industrial Estate
Southwick Brighton, East Sussex BN42 4EN
United Kingdom. 
We recommend Parcel2go as a return service. www.parcel2go.com. 

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PURCHASED THROUGH ETSY UK
Full priced items - To return your items for a refund or exchange, please send to our warehouse as below; (please note we do not cover the cost of postage)
Tamazi Fulfilment
Unit 14, Grange Road Industrial Estate
Southwick Brighton, East Sussex BN42 4EN
United Kingdom. 
We recommend Parcel2go as a return service.  www.parcel2go.com

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PURCHASED THROUGH ETSY AUS
Full priced items - To return your items for a refund or exchange, please send to our warehouse as below; (please note we do not cover the cost of postage)
Lilly + Bo
18 Cressbrook Way 6020 Perth Western Australia.
 
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The small print
  • All full priced items are fully refundable if returned within 21 days. 22 days and over a credit note will be provided, that can be redeemed within 365 days.
  • Refunds are processed within 14 days of us receiving the item.
  • Sale items can be exchanged only. A £5 restocking fee will be applied.
  • Faulty items must be reported to us within 2 working days.
  • Even if the incorrect item has been sent in error, all items needs to be returned to us with 21 days for a refund.
  • Exchanges must be returned to us within 30 days of delivery date. 
  • Refund terms starts when the parcel is delivered. 
  • If you are purchasing multiple dresses and one is out of stock, the delivered items still falls under the 14 days return policy.
  • Please see more terms here.... (click here)