Returns ::
Full priced items - To return your items for a refund or exchange, please send to either address warehouse as below; (please note we do not cover the cost of postage, however we do cover the cost of re-sending an exchanged item once as a gesture of goodwill.)
Sale items -  Sale items can be exchanged. A £5 restocking fee will be applied.

* England + Other Countries

Tamazi Fulfilment
Unit 14, Grange Road Industrial Estate
Southwick Brighton, East Sussex BN42 4EN
United Kingdom. 

We recommend Parcel2go as a return 

* Australia + Other Countries

Lilly + Bo
10 Gayton Place North Beach 6020 Australia.


Refunds & Exchanges::
Refunds are processed within 14 days of us receiving the item.
We refund on all items except; sale items, custom colour fabrics and custom sizes.
The small print
  • Faulty items must be reported to us within 2 working days.
  • Even if the incorrect item has been sent in error, all items needs to be returned to us with 21 days for a refund.
  • All items are fully refundable if returned within 21 days. 22 days and over a credit note will be provided, that can be redeemed within 365 days.
  • Exchanges must be returned to us within 30 days of delivery date. 
  • Refund terms starts when the parcel is delivered. 
  • If you are purchasing multiple dresses and one is out of stock, the delivered items still falls under the 14 days return policy.
  • Please see more terms here.... (click here)